Ep. 76 Borrower Information: Why Was My Mortgage Sold?!

by Tim Hart | Dec 29, 2021 11:27:34 AM

This week we transferred servicing of a small amount of loans to another company. We proactively reached out to our borrowers but one of the questions I was surprised by was “Did I do something wrong?”

Mortgage servicing is transferred to different companies all the time in the lending world.

I go into some detail about why a lender may transfer servicing to another lender in this video. I know it’s annoying because the borrower needs to change their payments to a different company but rest assured, it has nothing to do with the borrower. It’s not you, it’s them 😊



You can watch the full video version on our YouTube as well...

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Be sure to share this episode with any of your clients that may be upset their mortgage servicer was changed. Hopefully it helps them understand a little more.

If we can ever help, please let me know.

Have a rate day!

Born and raised in Southwest Florida, I have been in the Mortgage business since 2001 I'm a grizzly, battle tested mortgage veteran. I am also the Host of Rates & Reels, which is the most popular fishing show in Southwest Florida, hosted by a guy named Tim. In my spare time I love spending time with my family, coaching baseball, and anything else my kids or wife want me to do. I would be happy to help you or someone you know with any of your Mortgage needs.

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